3 articles
Raise a support ticket, and what happens next
What the support widget sends, how a message becomes a tracked item, and what you can expect back at each severity.
Where to look when something stops
The status page, what each severity means, how quickly you hear from us, and how to report something we have not noticed.
The product updated while your tab was open
A tab left open across a deploy is running the old version, and the product recovers from that on its own instead of showing you a blank panel.