5 articles
Annual prepay, and what happens if you cancel mid-term
Annual prepay waives the setup fee and gives twelve months for the price of ten, and a mid-term cancellation refunds the unused months at the monthly rate rather than at the discounted one.
Seats, and what actually costs money
The two sides of the product are priced on different metrics, so a seat means something different on each, and the free seat types are free rather than discounted.
What happens if a payment fails
Six steps over a published period, with two things that never happen at any step: your export never closes and your data is never deleted.
Your allowance, the meter, and your spend cap
Every plan includes an allowance, anything past it is metered at published rates, and the cap you set refuses the spend rather than reporting it afterwards.
Your tax invoice
Every invoice carries the fields a tax invoice is required to carry, every value comes from the stored record rather than being recomputed at print time, and prices are shown on both bases.